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Transforming Case Management with AI You Can Trust

Enhance report intake, investigation quality, speed and consistency across your whistleblowing and incident management program with NAVEX One AI.


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Elevate investigation quality, speed and consistency with NAVEX One AI

As the industry’s most trusted whistleblowing and case management solution, NAVEX offers the power of AI across every stage of the reporting and investigation lifecycle, from helping employees report concerns to helping investigators classify, understand and manage cases.

NAVEX One AI is purpose-built for risk and compliance – enhancing, not replacing – the expertise of investigators. This enables your organization to strengthen its program integrity while ensuring fairness, accuracy and control.

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Nira for Intake

A more conversational way to speak up

Give reporters another way to raise concerns with an AI-powered phone experience that guides them through their report, captures key details and provides a summary they can review before submission.

  • Guide reporters through report details conversationally
  • Summarize captured information for reporter review
  • Transfer to a live agent when needed
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AI rewrite for case notes

Stronger documentation with less effort

Your team’s insights deserve to be heard clearly. With just one click, AI can transform rough notes into polished case narratives, while preserving intent and nuance. Investigators can: 

  • Refine grammar, structure and tone 
  • Elevate clarity across case records 
  • Improve readability without losing meaning 
  • Save valuable time spent editing

You stay in control. Every suggestion is yours to accept – or not.

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Instant machine translation for report details

Immediate clarity – no matter the language

Every voice deserves to be understood. NAVEX One AI instantly translates incoming reports submitted in other languages, so your team can: 

  • Act on concerns without delay or misinterpretation
  • Triage reports faster with confidence
  • Support a consistent global experience
  • Foster a culture of inclusion and trust

No waiting. No guessing. Just clear insight right from the start.

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AI-suggested issue selection

Smarter classification for faster, more accurate report intake

Every report deserves to be routed correctly. NAVEX One AI analyzes report text and recommends the most likely issue type right at intake. Resulting in: 

  • Greater consistency and accuracy in categorization 
  • Faster routing to the right team 
  • Time saved in early review 
  • Cleaner data and sharper analytics

When reports start strong, decisions get smarter and outcomes improve.

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AI-powered case & attachment summarization

Clear context across cases and attachments

Get immediate clarity without manual review or external tools. AI-generated summaries highlight key facts, allegations, timelines and supporting details from incident narratives and text-based attachments, so you can quickly understand the issue at hand. This means: 

  • Faster triage and investigation decisions 
  • Immediate understanding of reports and evidence 
  • Less time spent reading lengthy narratives and attachments 
  • Secure, in-platform AI designed for compliance workflows

When context is clear from the start, investigators can focus on resolving issues rather than piecing together information.

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AI-enhanced implicated party screening

More accurate screening across names and languages

AI helps identify potential implicated parties more accurately across different naming conventions, character sets and variations, helping protect case confidentiality while reducing manual review.

  • Recognize accented and non-Roman characters
  • Account for misspellings and variations in name order
  • Reduce false matches caused by formatting differences
  • Understand why a potential match was identified
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Machine translation for follow-ups

Clear, confident communication with every reporter

Follow-up matters. With NAVEX One AI, investigators can communicate clearly no matter the reporter’s language: 

  • Ask follow-up questions in the reporter’s submitted language
  • Clarify details and reduce confusion
  • Keep cases moving with fewer delays
  • Support an experience that feels personal, fair, and responsive

Your message stays yours – AI simply helps you deliver it.

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Trusted AI for modern case management

NAVEX One AI is built on the core principles that define trust in ethics and compliance: security, privacy, integrity and accountability. It enhances, never replaces, the expertise of your investigators, delivering transformations across every stage of the case lifecycle. And as we continue to invest in AI innovation you can count on NAVEX to be your trusted partner in moving your whistleblowing and case management program forward.

See NAVEX One AI in action 

Experience how purpose-built AI strengthens your whistleblowing and case management program with clearer documentation, faster triage and more consistent investigations.